Privacy Policy

Effective Date: 25-3-2025

At Go Eco Paper (“we,” “our,” or “us”), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website goecopaper.com.

By using our website, you agree to the terms outlined in this policy.

1. Information We Collect

We collect the following types of information when you interact with our website:

A. Personal Information (Provided by You)

When you place an order, register an account, or contact us, we may collect:

Name
Email address
Phone number
Billing and shipping address
Payment details (processed securely by third-party payment providers)

B. Non-Personal Information (Automatically Collected)

When you visit our website, we may collect:

IP address
Browser type and version
Device information
Website usage data (pages visited, time spent on site, etc.)
Cookies and tracking technologies (see Section 6)

2. How We Use Your Information

We use your information to:

Process and fulfill orders
Provide customer support
Improve website performance and user experience
Send promotional emails (only if you opt-in)
Prevent fraud and security risks
Comply with legal obligations

3. Who We Share Your Data With

We do not sell or rent your personal information. However, we may share data with:

Payment Processors (e.g., Razorpay, PayPal, Stripe) to process transactions securely.
Shipping & Delivery Partners to fulfill your orders.
Analytics Services (e.g., Google Analytics) to improve website performance.
Marketing Tools (e.g., email marketing providers like GetResponse).
Law Enforcement & Authorities if required to comply with legal obligations.

4. How Long We Retain Your Data

We keep your personal data:

Order details: Retained for 7 years for tax and accounting purposes.
User accounts: Retained until you request deletion.
Cookies & analytics data: Retained for up to 2 years.

You can request deletion of your data at any time (see Section 5).

5. Your Rights Over Your Data

You have the following rights regarding your personal data:

Access: You can request a copy of the personal data we hold about you.
Correction: You can request updates or corrections to your information.
Deletion: You can request deletion of your account and associated data.
Objection to Processing: You can opt out of marketing emails or certain data processing activities.

To exercise any of these rights, please contact us at [Your Email Address].

6. Cookies & Tracking Technologies

We use cookies to:

Improve website functionality
Analyze site traffic
Personalize user experience

You can disable cookies in your browser settings, but some features may not work properly.

7. Where Your Data Is Sent

Your data may be processed or stored outside of your country, including in:

Cloud storage services (e.g., Google Cloud, AWS)
Payment processors and third-party service providers

We take all necessary measures to ensure your data is protected according to applicable laws.

8. How We Protect Your Data

We implement strict security measures, including:

SSL encryption to protect data transmission.
Secure payment gateways to handle transactions.
Restricted access to personal data for authorized personnel only.

Despite our efforts, no method of transmission over the internet is 100% secure.

9. Third-Party Links & Embedded Content

Our website may include links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies before providing any information.

10. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

11. Contact Us

If you have any questions or requests regarding your personal data, you can contact us at:

📧 Email: binishshah0786@gmail.com
📞 Phone: 1234567890